Frequently Asked Questions
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 5–8 business days, depending on your location.
Do you ship internationally?
Yes. We proudly ship to customers worldwide.
How can I track my order?
Once your order ships, you'll receive a confirmation email with your tracking number. Tracking information may take 24–48 hours to become active.
Can I cancel my order?
Orders begin processing shortly after they are placed. If you need to request a cancellation, please contact us immediately. While we cannot guarantee cancellation, we'll do our best to help if your order has not yet entered processing.
What payment methods do you accept?
We accept all major credit and debit cards along with other payment methods displayed during checkout.
Do you offer returns?
Yes. Eligible items may be returned within 30 days of delivery. Please review our Return & Refund Policy for complete details.
What should I do if my item arrives damaged?
Please email support@gamelegacy.shop with your order number and clear photos of the damaged item. We'll work quickly to resolve the issue.
Do your products include a manufacturer warranty?
Warranty coverage varies depending on the product and manufacturer. If applicable, warranty information will be provided in the product listing.
Can I change my shipping address after placing an order?
Please contact us as soon as possible. Address changes may only be possible before your order has been processed.
How do I contact customer support?
Email us anytime at support@gamelegacy.shop.
Our support hours are Monday–Saturday, 9:00 AM – 5:00 PM (PST), and we aim to respond within 1 business day.