Shipping policy
Shipping Policy
At GameLegacy (www.gamelegacy.shop), we're committed to delivering your order quickly, securely, and with care. Below you'll find everything you need to know about our shipping process, delivery estimates, and order tracking.
Shipping Destinations
We proudly offer worldwide shipping, including the United States, Canada, Europe, Australia, and many other international destinations.
Shipping Costs
Free Shipping on all orders over $100.
Shipping charges for orders below this amount (if applicable) are calculated and displayed at checkout before your purchase is completed.
Processing & Delivery Times
Our delivery estimates begin once your order has been successfully placed.
Order Cut-Off Time
5:00 PM (PST – Pacific Standard Time)
Processing Time
1–2 Business Days (Monday–Friday)
Estimated Transit Time
3–6 Business Days (Monday–Friday)
Estimated Total Delivery Time
5–8 Business Days
Please note that delivery times are estimates and may vary due to carrier operations, weather conditions, customs processing, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.
Please allow 24–48 hours for tracking information to become available after your package has been dispatched.
Address Changes
Please review your shipping information carefully before placing your order.
Because we process orders quickly, we cannot guarantee address changes once an order has entered processing. GameLegacy is not responsible for delays or delivery issues resulting from an incorrect or incomplete shipping address provided during checkout.
Damaged, Lost, or Missing Packages
If your package arrives damaged, or your tracking information shows Delivered but you have not received your order, please contact our support team as soon as possible.
Email: support@gamelegacy.shop
We'll work directly with the shipping carrier to investigate the issue and help reach a resolution as quickly as possible.
Shipping Delays
While we make every effort to meet our estimated delivery times, unexpected delays caused by weather, customs, peak shipping seasons, or carrier disruptions may occasionally occur. We appreciate your patience and understanding in these situations.
Need Assistance?
If you have any questions regarding your shipment or delivery, our customer support team is happy to help.
Website: www.gamelegacy.shop
Email: support@gamelegacy.shop
Support Hours: Monday–Saturday, 9:00 AM – 5:00 PM (PST)
We aim to respond to all inquiries within 1 business day.